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CISCO® Certified Voice Professional (CCVP) TRAINING
Cisco® Voice Training for IT Professionals
Training Details:
Prerequisites: CCNA™ Certification
Duration: 248 Hours (4 Hours a Day) for Duration of 4 Months
Course Fees: BD 2680 per participant
Exam Fees: BD 315 (5 Exams) per participant
Delivery Type: Instructor-Led Course
Location: Relay Training & Consultancy - Kingdom of Bahrain
Instructor: Cisco Certified Voice Professional (CCVP™)
Course Materials: Cisco Materials & Lab Manuals
Lab Equipments: Cisco® IP Phones,
Cisco® Call Manager,
Microsoft® SQL Server,
Cisco® L3 Catalyst Switches,
Cisco® L2 Catalyst Switches,
Cisco® Routers,
Gateway/Gatekeeper,
Cisco® IOS™,
Additional Lab Hardware, Software & Tools
Course Track Contents:
Course No. 1: Implementing Cisco Quality of Service (QoS)
Duration: 48 Hours
Contents: Introduction to IP QoS
Introduction to BGP
The Building Blocks of IP QoS
Introduction to Modular QoS CLI and Auto-QoS
Classification and Marking Module
Congestion Management
Congestion Avoidance
Traffic Policing and Shaping
Link Efficiency Mechanisms
QoS Best Practices
Course No. 2: Cisco Voice Over IP Fundamentals (CVF)
Duration: 16 Hours
Contents: Traditional Voice Telephony
Requirements of Voice on an IP Network
VoIP Benefits and Services
Course No. 3: Cisco Voice Over IP (CVOICE) v5.0
Duration: 40 Hours
Contents: Introducing Voice Over IP
Voip Network Technologies
VoIP Network Architectures
Building Scalable Dial Plans
Calculating Bandwidth Requirements
Allocating Bandwidth for Voice and Data Traffic
Considering Security in VoIP Networks
Configuring Voice Networks
Configuring Voice Ports
Adjusting Voice Interface Settings
Configuring Dial Peers
Configuring Voice Port Connections
VoIP Signaling and Call Control
Introducing Signaling and Call Control
Introducing H.323
Deploying and Configuring H.323
Configuring SIP
Configuring MGCP
Comparing Call Control Models
Improving and Maintaining Voice Quality
Designing for Optimal Voice Quality
Implementing CAC
Course No. 4: Implementing Cisco Unified CallManager Part 1 (CIPT1) v5.0
Implementing Cisco Unified CallManager Part 2 (CIPT2) v5.0
Duration: 64 Hours
Contents: Getting started with Cisco CallManager Release 5.0
Installing Cisco CallManager 5.0
Administering Cisco CallManager Release 5.0
Performing Platform Administration
Performing General Administration
Configuring CallManager 5.0 Basic Settings
Configuring Cisco CallManager to Support IP Phones
Deploying Cisco CallManager Release 5.0 Endpoints
Configuring Auxiliary or Voice VLANs
Configuring SIP Endpoints
Using the Bulk Administration Tool
Deploying a Dial Plan on CallManager Release 5.0
Configuring Voice Gateways
Configuring Cisco CallManager Trunks
Configuring Basic Dial Plan Elements
Configuring Hunt Groups and Call Coverage
Configuring Complex Dial Plan Elements
Implementing Multi-site Deployments
Configuring Call Admission Control in Cisco CallManager 5.0
Configuring SRST
Enabling Features and Services
Configuring Media Resources
Configuring User Features Part 1
Configuring Extension Mobility
Configuring Additional Features
Configuring Cisco CallManager Attendant Console
Securing IP telephony
Enabling IP video telephony
Monitoring and Managing IP telephony
Course No. 5: Implementing Cisco Voice Gateways and Gatekeepers (GWGK) v2.0
Duration: 40 Hours
Contents: Gateway Deployments
Introducing Gateways
Implementing H.323 Gateways
Implementing MGCP Gateways
Implementing SIP Gateways
Implementing SRST Gateways
Cisco IP Communications PSTN and PBX Integrations
Introducing PSTN and PBX Trunks
Implementing Analog Trunks
Implementing CAS Trunks
Implementing BRI and PRI Trunks
Implementing QSIG Trunks
Dial Plans on IOS Gateways
Dial Plan Overview
Implementing PSTN Dial Plans on IOS Gateways
Implementing PSTN Dial Plans on IOS Gateways
Implementing Multi Site Dial Plans on IOS Gateways
Implementing Calling Privileges on IOS Gateways
Implementing RSVP Based CAC
Advanced Gateway Features
Implementing Media Resources using IOS Gateway DSPs
Implementing FAX Support on IOS Gateways
Call Applications on IOS Gateways
Implementing Basic Gatekeeper Functionality
Implementing Gatekeeper Call Admission Control
Implementing Advanced Gatekeeper Functionality
Implementing Gatekeeper Redundancy
IP-IP Gateway IP-IP Gateway Overview
Implementing IP-IP Gateways
Course No. 6: Troubleshooting Cisco Unified Communications Systems (TUC)
Duration: 40 Hours
Contents: Troubleshooting Methodology
Analyzing and Isolating Problems
Common Unified Communications Problems Symptoms
Fixing Problems
Services, Resources and Tools for Troubleshooting
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