كل ما يتعلق بمقرر : || ENGL341|| الفصل الثاني 2013 - 2014 م
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كاتمة الاسرار
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[*=left]Add the correct Class ID and Class Password
[TD="align: left"]
[/TD]
[TD="align: left"] Class ID
[/TD]
[TD="align: left"] Class Password
[/TD]
[TD="align: left"]ENGL 341_2
[/TD]
[TD="align: left"] 7712338
[/TD]
[TD="align: left"]ENGL 341_2
[/TD]
[TD="align: left"]ENGL 341_8
[/TD]
[TD="align: left"] 7712341
[/TD]
[TD="align: left"]ENGL 341_8
[/TD]
[TD="align: left"]ENGL 219
[/TD]
[TD="align: left"] 7712332
[/TD]
[TD="align: left"]ENGL 219
[/TD]
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شهد الياسمين
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طلبة الدكتوره ديانا
الريبورت شنو البارتات الي المفروض يتضمنها؟
وبما ان كل 4 قروبات بيعرضون في يوم فأكيد ماتبي شي طويل؟
الريبورت شنو البارتات الي المفروض يتضمنها؟
وبما ان كل 4 قروبات بيعرضون في يوم فأكيد ماتبي شي طويل؟
Mariam j
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طلبة دكتورة دياانا
ممكن اعرف بالضبط شلون تبي الريبورت و شلون ترتيبه و شنو الاشياء اللي تبيها فيه
الاشياء اللي كتبناها في البربوزل نحطه في الريبورت بعد؟
قالت بتجمع البروبوزل ييوم الخميس .. قصدها البروبوزل اللي سويناه و حطيناه في الترنتن؟ نعدل عليه و نطبعه و نعطيها؟
بليييز احتاج رد لاني ما حضرت اخر 3 محاظرات بسبب الامتحانات:tears:
ممكن اعرف بالضبط شلون تبي الريبورت و شلون ترتيبه و شنو الاشياء اللي تبيها فيه
الاشياء اللي كتبناها في البربوزل نحطه في الريبورت بعد؟
قالت بتجمع البروبوزل ييوم الخميس .. قصدها البروبوزل اللي سويناه و حطيناه في الترنتن؟ نعدل عليه و نطبعه و نعطيها؟
بليييز احتاج رد لاني ما حضرت اخر 3 محاظرات بسبب الامتحانات:tears:
D. AlNoory
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شسالفه الموقع ؟ د حليمه ؟ مافهمت
المشاكس الحبوب
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من افضل حق المادة
حليمة ام ديانا ؟؟؟
من حيث الدرجات والتعاون مع الطلاب
ثانيا : الشرح
حليمة ام ديانا ؟؟؟
من حيث الدرجات والتعاون مع الطلاب
ثانيا : الشرح
amoon77311
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شجنسيه الدكتوره وتعاملها د؟
زيزوو
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محد من الدكاترة حلاه بس وزعوه علينا
أني حليته حسب اللي دكتوره طالبة منا نسويه
لآن حسب ما اعرف ان فيه دكاترة يطلبون شي معين أو طريقة معينة
فأحسن شي تمشين على اللي يبيه منش الدكتور
كرستاله
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H1N1
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سلااام
هذا حل الفايندنغ في الموك اكزام
دكتورة هاجر حلته ويانا شفوي مارضت تكتبه
قالت نقدر نكتبه بطريقتين ..
المهم احنا سجلنا اقوالها
... وهذا اللي قدرننا نقبضه من كلامها ... يمكن يكون في بعض الكلمات اللي سمعناها خطا بس هذي الفكرة العامة... بالتوفيق جميعا
هذا حل الفايندنغ في الموك اكزام
دكتورة هاجر حلته ويانا شفوي مارضت تكتبه
قالت نقدر نكتبه بطريقتين ..
المهم احنا سجلنا اقوالها
... وهذا اللي قدرننا نقبضه من كلامها ... يمكن يكون في بعض الكلمات اللي سمعناها خطا بس هذي الفكرة العامة... بالتوفيق جميعا Findings and analysis:
1)
There are many factors that customers consider before they switch to a certain mobile telecomnation company. The most important of these is the price. Many people care a lot about the price of their line. According to a questionnaire that was distributed for the report, 50% of participants answered that they choose their telecomnation company based on the price (better offer). However, popular thing is that the signal is the determinant factor for choosing a telecomnation company. More than 30% of people who answered the questionnaire of the report answered that they choose a company based on signal.
2) Data documentary:
There are four major factors that cause people to switch to a certain telecomnation company. The four factors are: better offer, better signal, reputation and customer services. The majority of people think that price is the best driver factor to choose a certain telecomnation company. 50% answered that this is numbers one for them in order to choose a certain name. However, some people think that better signal determine their choice. 30% of participants answered that better signal in common is why they choose a certain telecomnation company.
1)
There are many factors that customers consider before they switch to a certain mobile telecomnation company. The most important of these is the price. Many people care a lot about the price of their line. According to a questionnaire that was distributed for the report, 50% of participants answered that they choose their telecomnation company based on the price (better offer). However, popular thing is that the signal is the determinant factor for choosing a telecomnation company. More than 30% of people who answered the questionnaire of the report answered that they choose a company based on signal.
2) Data documentary:
There are four major factors that cause people to switch to a certain telecomnation company. The four factors are: better offer, better signal, reputation and customer services. The majority of people think that price is the best driver factor to choose a certain telecomnation company. 50% answered that this is numbers one for them in order to choose a certain name. However, some people think that better signal determine their choice. 30% of participants answered that better signal in common is why they choose a certain telecomnation company.
Arsenal.15
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طلبة دكتورة حليمة .. احد حل الموك اكزام ؟؟
واذا احد يعرف الخطوات والطريقة اللي تبينها الدكتورة يساعدنا ويكتبها
واذا احد يعرف الخطوات والطريقة اللي تبينها الدكتورة يساعدنا ويكتبها
زيزوو
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زيزوو
Well-Known Member
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سلااام
هذا حل الفايندنغ في الموك اكزام
دكتورة هاجر حلته ويانا شفوي مارضت تكتبه
قالت نقدر نكتبه بطريقتين ..
المهم احنا سجلنا اقوالها
Findings and analysis:
1)
There are many factors that customers consider before they switch to a certain mobile telecomnation company. The most important of these is the price. Many people care a lot about the price of their line. According to a questionnaire that was distributed for the report, 50% of participants answered that they choose their telecomnation company based on the price (better offer). However, popular thing is that the signal is the determinant factor for choosing a telecomnation company. More than 30% of people who answered the questionnaire of the report answered that they choose a company based on signal.
2) Data documentary:
There are four major factors that cause people to switch to a certain telecomnation company. The four factors are: better offer, better signal, reputation and customer services. The majority of people think that price is the best driver factor to choose a certain telecomnation company. 50% answered that this is numbers one for them in order to choose a certain name. However, some people think that better signal determine their choice. 30% of participants answered that better signal in common is why they choose a certain telecomnation company.
هني هي ما تكلمت عن كل شي بس عطت مثال شلون نكتب أو شلون نبدا بالكتابة
أني اللي كتبته دمجت موضوع الرسمتين مع بعض و تكلمت فيهم مع بعض مثل ما هي قالت تبينا نربط بينهم
يمكن تستفيدون منه
Customer satisfaction is the most important factor that determines company's success in any competitive industry. For the companies to be able to get highly satisfied customers, they must fully understand the determinants of customer satisfaction and switching.
In the telecommunication industry, providing attractive offers plays huge role in influencing customer satisfaction. The survey result shows that all respondents were agreed with that by 100%. Companies can easily attract customers by providing offers that seems to be favorable to them. For example, after purchasing services could be one of the offers that can dramatically changes customer attitudes toward product or service. Moreover, providing better offer is one of the switching factors and almost 50% of the respondents confirmed that.
Product or service quality is no less important than offers. There is no doubt that perceptions about quality are differs from one customer to other. In this type of industry, the quality can be seen in the signal, voice, call center service and service at retail. 85% and 82% of the survey's respondents claims their care about signal quality and voice quality respectively. As can be seen in (Figure 1), the company that provides low signal quality leads its customers to switch to another service provider that may provide better signal with evidence of more than 30% of the respondents.
The overall result of the survey showed that the minority clarifies that having user friendly website is not the matter of customer satisfaction and there are less switching occurs as a result of company's reputation and customer service.
In the telecommunication industry, providing attractive offers plays huge role in influencing customer satisfaction. The survey result shows that all respondents were agreed with that by 100%. Companies can easily attract customers by providing offers that seems to be favorable to them. For example, after purchasing services could be one of the offers that can dramatically changes customer attitudes toward product or service. Moreover, providing better offer is one of the switching factors and almost 50% of the respondents confirmed that.
Product or service quality is no less important than offers. There is no doubt that perceptions about quality are differs from one customer to other. In this type of industry, the quality can be seen in the signal, voice, call center service and service at retail. 85% and 82% of the survey's respondents claims their care about signal quality and voice quality respectively. As can be seen in (Figure 1), the company that provides low signal quality leads its customers to switch to another service provider that may provide better signal with evidence of more than 30% of the respondents.
The overall result of the survey showed that the minority clarifies that having user friendly website is not the matter of customer satisfaction and there are less switching occurs as a result of company's reputation and customer service.
Arsenal.15
Well-Known Member
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هني هي ما تكلمت عن كل شي بس عطت مثال شلون نكتب أو شلون نبدا بالكتابة
أني اللي كتبته دمجت موضوع الرسمتين مع بعض و تكلمت فيهم مع بعض مثل ما هي قالت تبينا نربط بينهم
يمكن تستفيدون منه
Customer satisfaction is the most important factor that determines company's success in any competitive industry. For the companies to be able to get highly satisfied customers, they must fully understand the determinants of customer satisfaction and switching.
In the telecommunication industry, providing attractive offers plays huge role in influencing customer satisfaction. The survey result shows that all respondents were agreed with that by 100%. Companies can easily attract customers by providing offers that seems to be favorable to them. For example, after purchasing services could be one of the offers that can dramatically changes customer attitudes toward product or service. Moreover, providing better offer is one of the switching factors and almost 50% of the respondents confirmed that.
Product or service quality is no less important than offers. There is no doubt that perceptions about quality are differs from one customer to other. In this type of industry, the quality can be seen in the signal, voice, call center service and service at retail. 85% and 82% of the survey's respondents claims their care about signal quality and voice quality respectively. As can be seen in (Figure 1), the company that provides low signal quality leads its customers to switch to another service provider that may provide better signal with evidence of more than 30% of the respondents.
The overall result of the survey showed that the minority clarifies that having user friendly website is not the matter of customer satisfaction and there are less switching occurs as a result of company's reputation and customer service.
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